UP Group Money Transfer Privacy Policy

Purpose

UP Group Money Transfer Limited cares about your privacy and is committed to complying with and processing your personal information in accordance with applicable data protection laws and privacy laws to better serve you.

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

  • The personal information  we will collect;
  • Use of personal information collected;
  • Who has access to the personal information collected; and
  • The rights of Site users.

This Privacy Policy applies in addition to the Terms and Conditions of our Site and the capitalised terms in this policy repeat the meanings of those capitalised terms in the Terms and Conditions.

Consent

By using our Site, users agree that they consent to:

  • The conditions set out in this Privacy Policy; and
  • The collection, use, and retention of the personal information listed in this Privacy Policy.

Personal Data We Collect

We only collect personal information that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional personal information beyond that listed below without notifying you first. If you choose not to provide us with the personal information listed below, or if we are unable to collect that personal information, we may not be able to provide you with certain services or information, or may not be able to carry out an activity you have requested.

Data Collected in a Non-Automatic Way

We may also collect the following personal information when you register and create an account on our Site to use our money transfer service:

  • First and last name;
  • Date of birth;
  • Gender
  • Email address;
  • Phone number; and
  • Physical Address.

How We Use Personal Information

Personal information collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your personal information beyond what we disclose in this Privacy Policy.

Who We Share Personal Information With

We may disclose personal information to any member of our organization or Third Parties who reasonably need access to personal information to achieve the purposes set out in this Privacy Policy.

Third parties will not be able to access personal information beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures

We will not share your personal information with other Third Parties, except in the following cases:

  • If the law requires it;
  • If it is required for any legal proceeding;
  • To prove or protect our legal rights; and
  • To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

How To Protect Your Personal Information

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.

While we take all reasonable precautions to ensure that personal information is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of personal information beyond what is reasonably practical.

How to Access, Modify, Delete or Challenge the Data Collected

If you would like to know if we have collected your personal information, how we have used your personal information, if we have disclosed your personal information and to who we disclosed your personal information, or if you would like your personal information to be deleted or modified in any way, please contact us on 0800877328 or info@upgroupmoney.com.

Modification

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the bottom of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Privacy Policy Effective Date: 15 September 2022